2월 25일 오전 11시 ET에 예정된 무료 웨비나에서는 기존 및 미래 데이터 포인트를 활용하여 고객 경험을 개선하고 운영자에게 더 큰 결과를 제공하는 방법을 알아봅니다. Guestbook은 StayNTouch 및 Nuvola의 파트너 전문가와 함께 다음을 포함한 여러 주제를 다룹니다.
How to capture guest data prior to arrival and during their stays to activate guest personalization options
How to simplify vital data to optimize back-of-house operations and elevate guest satisfaction
How to leverage guest insights to improve your marketing results and increase net revenue
“Independent hotels have access to all of the tools they need to compete with major hotel brands, but they may not know what to do with them,” said Jessica Powell, Vice President of Marketing at The Guestbook. “Independent and boutique hotels most often succeed at providing a unique, impactful guest experience, but they struggle with efficiency and simplifying operations due to their lack of support. Tune into our webinar taking place Feb. 25 to learn how to make use of the tools available to you to improve operations on all levels, while sticking to your greatest strengths.”