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Our story

Putting 200 years of experience to work for independent hotels

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"수락"을 클릭하면 사이트 탐색을 개선하고 사이트 사용을 분석하며 마케팅 활동을 지원하기 위해 장치에 쿠키를 저장하는 데 동의하는 것입니다. 우리의 보기 개인 정보 정책 자세한 내용은. 당신은 또한 수 선호도를 맞춤화하세요

Our people, our passion

The Guestbook was founded on the belief that a direct relationship between hoteliers and their guests is more rewarding for everyone. With over 200 years of hospitality experience, The Guestbook team is committed to helping independent hoteliers increase net revenue while reducing dependence on OTAs.

Across a fast-growing portfolio of over 800+ distinctive hotels in 70 countries, The Guestbook stands for innovation that enhances hospitality, solutions that drive success and the power of personal relationships.

Our Founders

James Gancos

CEO & Founder
James Gancos is a seasoned hotel executive and technology innovator in the revenue management, distribution, and loyalty disciplines.

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Dana Manacher

CSO & Co-Founder
Hospitality is in Dana Manacher’s blood. Growing up, her family owned/operated hotels, nightclubs and restaurants and, in turn, she spent most of her early life learning about back-of-the-house hotel operations.

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Our Guiding Principles

Purpose

Help people make the most of life’s opportunities to travel

임무

We provide travelers the most rewarding ways to figure out where to stay, what to do, and how to make travel happen

Vision

A world where travelers search less and experience more

Purpose

Help people make the most of life’s opportunities to travel

임무

We provide travelers the most rewarding ways to figure out where to stay, what to do, and how to make travel happen

Vision

A world where travelers search less and experience more

Awards & certfications

최고의 로열티 프로그램 소프트웨어 2021, 2022, 2023, 2024

The Guestbook stands as the Best Loyalty Program for Independents, awarded by HotelTechAwards for four consecutive years. Our success reflects our innovation and meaningful partnerships in hospitality.

2023 & 2024년 최우수 직접 예약 도구 부문 최종 후보

Ranked among the top three Direct Booking Tools by HotelTechAwards for three years running, The Guestbook exemplifies dedication to enhancing direct bookings through innovation and partnership.

레벨 II 인증 고객 지원 2024

The Guestbook secures Level II Global Support Certification, affirming our commitment to outstanding customer service and support across the hospitality industry.

뉴스에서 본 것처럼

계속해서 헤드라인을 장식하는 방명록의 여정에 대한 최신 소식을 받아보세요. 업계의 인정부터 특집 기사까지, 우리가 뉴스에 등장한 위치를 확인하세요.

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See what a difference The Guestbook, and our nearly 4 million members, can make to your bottom line.

Portions of this page translated by Google.